Privacy policy
Last updated: January 31, 2026
AutoOps operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide customers with digital software products and a secure shopping experience. AutoOps uses Shopify to power and operate the Services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs matters related to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
When we refer to “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you. This does not include anonymized or de-identified data.
Depending on how you interact with the Services and as permitted by applicable law, we may collect or process the following categories of personal information:
Contact details such as your name, billing address, phone number, and email address
Financial information including payment method details and transaction confirmations (payment data is securely processed by third-party payment providers)
Account information such as login credentials, preferences, and settings
Transaction information, including products viewed or purchased and order history
Communications you send to us, including customer support inquiries
Device and usage information, such as IP address, browser type, and interaction data
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you when you create an account, place an order, or contact us
Automatically through your interaction with the Services, including cookies and similar technologies
From service providers that support our operations, including payment processing and website hosting
From third-party partners, where permitted by law
How We Use Your Personal Information
We use personal information for the following purposes:
To provide and improve the Services
This includes processing payments, delivering digital products, managing accounts, responding to inquiries, and improving user experience.
AutoOps sells digital products only. No physical goods are shipped.
Marketing and communications
To send service-related messages and promotional communications where permitted by law. You may opt out of marketing emails at any time.
Security and fraud prevention
To protect our Services, prevent unauthorized access, and detect fraudulent or illegal activity.
Legal compliance
To comply with applicable laws, regulations, and legal processes, and to enforce our policies.
How We Disclose Personal Information
We may disclose personal information in the following situations:
With Shopify and trusted service providers that help operate our business (such as payment processing, analytics, customer support, and hosting)
With marketing partners where permitted by law
When you request or consent to such disclosure
To comply with legal obligations or protect our rights
In connection with a business transaction such as a merger or restructuring
Relationship with Shopify
Our store is hosted on Shopify. Shopify collects and processes personal information as necessary to provide and improve its services. Information you provide may be transferred to and processed by Shopify and its partners in countries outside your own.
To learn more about how Shopify handles personal information, please visit:
https://privacy.shopify.com
Third-Party Websites
The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Data
The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
Security and Retention
We take reasonable measures to protect personal information, but no security system is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on your location, you may have rights to:
Access personal information we hold about you
Request correction or deletion of your information
Request a copy of your information
Opt out of marketing communications
Requests can be made using the contact details below. We may need to verify your identity before processing requests.
International Transfers
Your personal information may be transferred to and processed in countries outside your own. Where required, we rely on appropriate safeguards such as standard contractual clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
AutoOps
Email: vishugamage98@gmail.com
Address: 467/1, Galawila Road, Homagama, 10200, Sri Lanka